Last updated: 13 October 2026
Product return window
You may request a return within 7 days after delivery. Products must be unused, in their original packaging and include the supplied accessories. These eligibility conditions apply to sale products too.
Requesting a return
Before sending a product back, email admin@filterwallah.com or call +91 8329461507. Provide your order number and reason for return. We will confirm return arrangements and instructions.
Return courier costs
For a change-of-mind return, you arrange and pay for the return courier. If we delivered an incorrect or defective product, contact us to arrange the return; Filterwallah will pay the approved return-shipping cost. Please report the issue when requesting your return.
Inspection and refunds
Returned products are inspected on receipt. We will inform you when the return is received and whether the refund is approved. Approved refunds are processed to the original payment method within 7–10 working days. We do not offer exchanges under this return policy.
Service bookings
This policy covers physical product returns. RO service, repair, installation and AMC bookings are governed by our service refund policy. Read our shipping policy for delivery information.