Acceptance of Terms
Welcome to FilterWallah. These Terms of Service (“Terms”) govern your use of our website and the RO water purifier services provided by FilterWallah. By accessing our website or booking any service, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
đ Key Points at a Glance
- 7-day service warranty on specific work performed
- Advance payment may be required for certain services
- Cancellation allowed only before technician visit
- Pune jurisdiction for any disputes
- Genuine spare parts guarantee
Services
FilterWallah provides the following services in Pune and PCMC areas:
User Responsibilities
By booking a service, you agree that:
- You will provide accurate and complete contact and service details
- The RO system will be accessible and in safe working condition
- Our technician will be provided a safe and suitable working environment
- Payments will be made promptly after service completion
Pricing and Payments
- Service charges depend on the RO model, issue type, and location
- Final pricing is confirmed after technician inspection
- Payments may be made via cash, UPI, bank transfer, or other available modes
- Advance payment may be required for certain services
Prices are subject to change without prior notice.
Service Warranty and Limitations
Warranty Coverage
- Service warranty applies only to the specific work performed
- Warranty period: 7 days from service date
Not Covered:
- Normal wear and tear
- Misuse or mishandling
- Voltage fluctuations
- External damage
- Spare parts warranty is governed by the manufacturer’s terms
Cancellation and Refunds
Cancellations and refunds are handled as per our Refund Policy:
- No refunds are applicable once the service has started or the technician has visited
- Technician visit charges, if applicable, are non-refundable
- Cancellation must be done before technician dispatch
Limitation of Liability
FilterWallah shall not be liable for any indirect, incidental, or consequential damages, including:
- Water leakage damages
- Electrical issues
- Post-service performance variations
- Delays due to unforeseen circumstances
Intellectual Property
All content on this website, including:
- Text and descriptions
- Logos and brand marks
- Graphics and images
- Website design and layout
is the intellectual property of FilterWallah and is protected by applicable laws. Unauthorized use is strictly prohibited.
Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Pune, Maharashtra courts only.
Force Majeure
FilterWallah is not responsible for delays or service failure caused by events beyond our control, including:
- Natural disasters
- Traffic issues or road closures
- Strikes or labor disputes
- Power outages
- Government restrictions
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Service Type: RO Water Purifier Sales, Service & Repair
Location: Pune, Maharashtra
Phone: 083294 61507
Questions About Our Terms?
We believe in transparency. Contact us for any clarifications regarding our terms of service.
Call Now: 083294 61507